So, we are planning a trip to vegas for early Oct 2012.
I am checking airfares for both our local airport and PHL.
I checked United/Continental - Ridiculous Price + Bag Fee's.
Southwest has the best fare by $100 - Plus no bag fees.
So, just for the heck of it - I shoot off a fast email to United.
I ask them why I should pay them almost $100 more Plus bag fees.
I point out the flight times are very similar.
They respond by sending me a coupon/voucher for $150 off our next reservation!!!
This coupon/voucher will enable us to fly from our local airport as opposed to PHL - for about the same price as Southwest from PHL.
That means no 2 + hour drive down & back to PHL - No gas $$ - No Toll $$ - No pre-trip Hotel $$ - No 2+ hour drive through PHL back home...
I am glad I took the time to email them.
PS - You should do the same...Edited: 14 May 2012, 01:06