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Beware of unsafe hotel lobbies

Sanibel Island...
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Beware of unsafe hotel lobbies

Our family recently arrived in Vegas for a one night stay at the Plaza Hotel before heading on to a long awaited trip to Southern California. My husband was checking in and the rest of us were relaxing on the sofas in the lobby. As we all stood up to go to our room my daughters back pack and duffel bag which were on the sofas by our side were taken by someone loitering in the lobby. We immediately notified security and were told to contact the LV Police. By the time we called the bank to cancel her debit card 15 minutes later the guy had cleared her account out at the Golden Nugget( $1100 she was saving for a mission trip) We manged to track her phone and his whereabouts to exact locations but the LV cops were unable to do anything. We rebounded and enjoyed the rest of our trip but had to spend precious vacation time and money buying the girls everything from toiletries to underwear. It is now a month later and even though we have his picture with the bags on the hotel camera, know his employer, have tracked him on FB and twitter ect the LV cops are too busy to make an arrest. We are out thousands of dollars of stuff including a NCAA backback she recieved playing in the Lacrosse National championship and a flash drive with my daughters 5000 word senior extended essay on it - Plaza offered us a future free night stay but won't do us much good as we will NEVER return to Las Vegas!

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1. Re: Beware of unsafe hotel lobbies

Unfortunate situation for you... but Las Vegas is not to blame! Glad to hear you still enjoyed your stay.

Omaha, Nebraska
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2. Re: Beware of unsafe hotel lobbies

Sorry to hear of this...but a lesson learned--never leave luggage unattended anywhere--especially that with valuables (debit/credit cards, cash, jewelry, electronics, etc)

Sad you are blaming Vegas--this happens all over the world in many public places.

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3. Re: Beware of unsafe hotel lobbies

who creates a profile and seeks out trip advisor just to make this their first post?

so this guy has a job and a computer and was hanging out just for the oppurtunity to steal your daughter's luggage?

and the police know it was him have proof that he did it and yet are not making an arrest?

this whole scenario seems odd.

Tampa, Florida
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4. Re: Beware of unsafe hotel lobbies

Sorry your daughter had to learn to keep her stuff in front of her, down by her feet. Her stuff probably would have been taken even quicker had she been in the Orlando airport.

Providence, Rhode...
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5. Re: Beware of unsafe hotel lobbies

Thread should be titled Learn from my mistake at the Plaza or something like that. Most hotel lobbies are not secured so that anyone cannot walk in. One must always be vigilant with their bags on any trip.

I'm sorry you are blaming Vegas for what happened and would have at least understood a little if you were blaming the Plaza. This type of thing can happen at any hotel, airport or restaurant while traveling. Luckily it only cost your daughter $1100 and a few personal belongings.

I have to say I am quite surprised that the thief was able to use her card in a matter of minutes at a nearby hotel as I have ALWAYS been asked for ID with a credit card when using it in Vegas. And definitely have been at the Golden Nugget.

San Diego...
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6. Re: Beware of unsafe hotel lobbies

I'm not really sure how it was possible for him to empty the account. Did she have her PIN number just written down on the card? Even if he used the "credit no pin number feature" he would have had to go to the cage to complete the transaction.

bolton uk
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7. Re: Beware of unsafe hotel lobbies

Thats really bad,sorry this happened ,but how could someone draw cash without a pin number from a card?

Mullica Hill, New...
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8. Re: Beware of unsafe hotel lobbies

Why stop at Las Vegas. Why not blame Planet Earth? Move to Jupiter!

Cottage Grove...
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9. Re: Beware of unsafe hotel lobbies

Yes, I am wondering that too. Not to be unsympathetic, because I'm truly sorry for what happened - a hard lesson learned - but how could he have used her debit card with no pin number. Not to mention that most debit cards have a daily limit in the $300 range.

If you took the card up to the window, there is absolutely no way in he!! they would give someone money off of the account without an ID.


Edited: 05 July 2012, 16:54
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10. Re: Beware of unsafe hotel lobbies

Unless the person at the cage is working with criminals. Happens all the time. Many casino employees have gambling problems and take risks to get the money.

But I agree this can happen anywhere, dont blame Vegas.