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Trying to get my bill from MGM for our stay.

Miami, FL.
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249 posts
51 reviews
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Trying to get my bill from MGM for our stay.

When we check out of the MGM the lines where long so we did through the computer check out they said the would send me a receipt . Still waiting , have even email them nothing yet this is going on since 10/15 is this the norm?

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Houston, Texas
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1,373 posts
302 reviews
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1. Re: Trying to get my bill from MGM for our stay.

No, not the norm as far as my own experience goes. I used the video check out feature on the TV in my room last August and I received an email from the hotel with my receipt attached while in the taxi on my way to the airport.

I would give them a call, Hotels in LV are notorious for poor / slow communication via email.

San Francisco...
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26,825 posts
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2. Re: Trying to get my bill from MGM for our stay.

I bet if you call them you'll have your receipt emailed in a couple of minutes.

Miami, FL.
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249 posts
51 reviews
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3. Re: Trying to get my bill from MGM for our stay.

I called the other day was put on hold for 15 min. Don't know what to do.

Richmond, Canada
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491 posts
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4. Re: Trying to get my bill from MGM for our stay.

Call again during a less busy time. I call everytime to get my bill and usually takes less than 5 min.

5. Re: Trying to get my bill from MGM for our stay.

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Removed on: 30 October 2013, 12:09
Long Island, New...
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6. Re: Trying to get my bill from MGM for our stay.

Check your credit card and see how much the hotel has charged to it.

Boston...
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7. Re: Trying to get my bill from MGM for our stay.

Call them again. I did the video checkout and had my receipt in my email before the valet brought my car around.

Miami, FL.
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249 posts
51 reviews
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8. Re: Trying to get my bill from MGM for our stay.

Finally got it after posting on their MGM Facebook page ,they had lost my email. Thanks everyone.

9. Re: Trying to get my bill from MGM for our stay.

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Removed on: 01 November 2014, 04:17