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Total Rewards Comp Question

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Storm Lake
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52 posts
8 reviews
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Total Rewards Comp Question

I know comps are pretty sporadic, but this doesn't make sense at all.

I gamble once every month or two, pretty much all blackjack and craps. Have been to Vegas 3 times in the past year and a half, always use my card. This past time I got the TR credit card also so got upgraded to Platinum. I only have like 800 Rewards Credits so don't gamble a ton, but never ever get any free room or comp offers, and the rates are hardly discounted at all from normal rates even during the week at the lower end casinos (Harrahs, Flamingo, etc.)

My brother has gambled twice, once in Council Bluffs Harrahs where he signed up for the card. Probably lost $100 there, then a few months later when we went to Vegas, where he won around $1,500 on the trip (roughly the same as I did). He only has 78 reward credits at this point. Again he plays only BJ and Craps. He checked his offers today and has all kinds of free room and comp offers. He can stay at any of the lower end casinos from Sunday-Thursday for free through December for most weeks, and if its not free the rates are like $25/night. Even weekend rates are $100 or so for PH, and Paris. This just doesn't make any sense to me, anyone know why we would have such different comps when I gamble a lot more?

Irvine, California
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1. Re: Total Rewards Comp Question

There are a few things that come into play here.

Comps are offered based on your ADT (average daily theoretical - the amount that the casino expects you to lose each day if house edge pans out exactly as it should). Your status within the TR hierarchy isn't relevant. Platinum will get you the perks that go with it but won't help in terms of comps. With table games it's all about your average bet coupled with how many hours per day you play. If you provide details of your play it would be easier to assess if you should be getting offered more than you are. And CET is known to be a lot more generous to slot players when it comes to comps so that won't help a player like you.

Regarding your brother, it's very possible that as a new player, TR wants to "test the waters" and see how valuable he may be to them. Casino marketing will often offer decent comps to newer players to see how much play they'll be given back if they offer a free room. If your brother takes up the offer but doesn't meet whatever level of play TR is hoping for, he's unlikely to get similar offers again.

Storm Lake
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52 posts
8 reviews
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2. Re: Total Rewards Comp Question

I see. We both always played at the same table, mostly craps on the Vegas trip. Probably 6-7 hours a day for 4 days. Played at $10 and $15 minimum tables and I generally had way higher/more bets that he did. I usually would bet $15-$20 pass, 2 come bets, heavy odds then few other bets at times too. Blackjack we generally both play $10-$15 per hand.

Dallas, Texas
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5,764 posts
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3. Re: Total Rewards Comp Question

Are you looking at the rate calendar or just the offers tab? Make sure you view the rate calendar because you could have a comp room without an actual office message

Storm Lake
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52 posts
8 reviews
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4. Re: Total Rewards Comp Question

I was looking at the actual rate calendar. On his the comps tab doesn't show any, but the rate calendar has all kinds of comps.

Dallas, Texas
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5,764 posts
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5. Re: Total Rewards Comp Question

ok just making sure

Boston
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6. Re: Total Rewards Comp Question

Blagger has the deal. Your brother's only been to Vegas once; they're willing to take a chance on him gambling more if they bring him in on a comp.

You've been 3 times in a year or so, they have a history on you and your offers are based on that.

Edited: 26 June 2014, 21:02
7. Re: Total Rewards Comp Question

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