WE are from Canada, and just arrived home yesterday from a weekend at Lake Placid, unfortunately, the only 2 things that we can talk about is the customer service anywhere we went to eat, shop or take in the sites, was TERRIBLE, I can understand that you are dealing with mouthy, know it all tourists, but that is why you are there, to deal with people, the servers need to wipe there slate clean after each experience with a customer and start properly speaking to a new customer with a smile and helpfulness, not instant RUDE. Talk about taking advantage of a good thing or what? The line ups at the ski hill SUCKED. Wouldn't go back, EVER! Stayed at the Crowne Plaza, and the rooms are dated, and the bath tub was like my grandmothers, OLD OLD OLD. WE paid 279/night, could of stayed somewhere BETTER, but couldn't get a reservation anywhere but at the Crowne, NO KIDDING.