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Customer Service in Lake Placid

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Customer Service in Lake Placid

WE are from Canada, and just arrived home yesterday from a weekend at Lake Placid, unfortunately, the only 2 things that we can talk about is the customer service anywhere we went to eat, shop or take in the sites, was TERRIBLE, I can understand that you are dealing with mouthy, know it all tourists, but that is why you are there, to deal with people, the servers need to wipe there slate clean after each experience with a customer and start properly speaking to a new customer with a smile and helpfulness, not instant RUDE. Talk about taking advantage of a good thing or what? The line ups at the ski hill SUCKED. Wouldn't go back, EVER! Stayed at the Crowne Plaza, and the rooms are dated, and the bath tub was like my grandmothers, OLD OLD OLD. WE paid 279/night, could of stayed somewhere BETTER, but couldn't get a reservation anywhere but at the Crowne, NO KIDDING.

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110 posts
118 reviews
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11. Re: Customer Service in Lake Placid

The comment was from Oshawa not Ottawa. Two completely different cities about 300 miles from each other.

I am from Ottawa and we love LP, the locals are wonderful!

Lake Placid, New...
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12. Re: Customer Service in Lake Placid

As an FYI American Express is a more costly service to provide resulting in smaller properties and restaurants not taking that card. But that being said many places around the world do not take American Express, in my experience.

Edited: 30 August 2011, 22:03
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639 posts
53 reviews
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13. Re: Customer Service in Lake Placid

Yes, I know the reasons ..... and I know many places around the world do not take it ..... but we're talking about the USA here. Just saying, I've never ran into so many places in one place that did not accept the card ..... that's all .... bit of a pain, as its my main card.

14. Re: Customer Service in Lake Placid

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Removed on: 04 September 2011, 02:20
Toronto, Ontario
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167 posts
49 reviews
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15. Re: Customer Service in Lake Placid

I'm glad to say I found this post. We were in Lake Placid one evening. We found the hotel staff and the staff at the bobsled run to be friendly and helpful; however, the same can't be said about the manager and the owner of the restaurant we went to. One only needs to read the responses they have written to reviewers on TA to see that they are rude and condescending.

16. Re: Customer Service in Lake Placid

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Removed on: 29 December 2012, 10:23
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