Has anyone else had a bad experience with this Lady and her son Sam? We had an absolute nightmare with these people. The initial impression was honest when we booked a trip to Ratnapura, Uduwalawa and Yala, price and itinerary agreed. We should have known that things would not have been right when they were very busy telling all sorts of stories about their opposition which later proved to be totally untrue and more in line with their own behaviour.
Things went rapidly downhill once we got to Tissa, we were told a totally different itinerary was going to be undertaken and the items that we wanted to do and paid for would not be part of the tour. After a stand up slanging match in the road, begrudgingly a sort of compromise was thought to have been reached. We then proceded into Yala game reserve in a totally clapped out wreck of a truck making so much noise that even the deafest animal had fled! On a positive note, the hotel that we demanded (not the original proposed) was excellent.
Next day, things started out OK but soon returned to emnity when it was apparent that what was discussed was ignored again! After another 'discussion' we went to Uduwalawa and then to lunch. It was pointed out that it would be better to go back via Ratnapura with the time available, but no, the 'gentleman' insisted that we were going back via Galle!! We then set off at breakneck speed along tortuous mountain roads doing battle with all comers and eventually ended up narrowly missing getting killed in the bucket of a JCB by a screeching halt and millimetres. Sam continued to push the poor unfortunate driver to even more stupidity. All this so that he could go and buy vegetables and curds to take home to his witch of a mother, these were not available on the other road. We had eight hours in a minibus in which the air con failed without a break or stop, one member of the party was diabetic and getting unbalanced, another had ankles swelling like balloons and the two at the back suffering heat exposure.
Eventually we stopped , in the dark, at a turtle hatchery that we had categorically stated that we did not want to visit but were forced in. We then set off again to do the final drag up the coast to Villa Ocean View only to have the lights on the minibus pack up, even though we insited that he stop, Sam was attempting to get the driver to keep on going, fortunately we were stoppede by the police who insisted that something was done. The minibus fortunately decided to die in the road outside the Induruwa Beach resort, this probably saved a very serious accident! Sam at this point was still behaving like a complete idiot and was trying to get the bus going again, but after a long period of wasted time, no drinks or anything offered we went into the hotel whilst he eventually conceded defeat and organised another taxi. We were that late that the hotel restaurant had closed and if we had not rung ahead we would not have had food when we arrived back some time after 2230!
Sam decided to hang around and demanded the final balance payment but was told to go away and return in the morning when tempers were less frayed.
The following day he demanded full settlement and could not see what he had done wrong and this was backed up by verbal abuse from his harridan of a mother with threats that cannot be repeated here. Clear and definate threats to stab people ensued.
Never have I had to suffer and endure such a performance and be expected to pay for it. All I can say is DO NOT GO ANYWHERE NEAR THESE PEOPLE, DO NOT FALL INTO THEIR TRAP, THEY ARE TOTALLY EVIL AND ONLY WORSHIP AT THE ALTAR OF GREED AND MONEY. IT IS ALSO RECOGNISED THAT THEY DO NOT LISTEN AND DO NOT CARE. IF YOU GET INVOLVED THEY WILL DESTROY YOUR HARD EARNED HOLIDAY IN THE SAME WAY AS OURS WAS.
There ar plenty of other people offering tours at the same price, even the official tousrs in the hotel are not that much more and none of this hassle, if you read this these people are totally unrepresentative of the rest of Sri Lanka and it is a shame that they destroy something so good.