I recently hired a caravan from D J Caravans and Chalets at Perran Sands and it was really dirty: the fridge, fire and windows were rusty but the worst thing was the wash basin which had split plastic which was sharp and dangerous.
I have a disabled daughter and was horrified by this. I called the owner but they said I was OCD and "a moaner" (!); they refused to do anything and hung up the phone.
The park were told about it but said they couldn't do anything about cleanliness and would only act if there were gas, electrical or structural health and safety issues.
Could anyone advise me what I could do about it please ?