I've been in many Casinos worldwide and this is the worst I've ever experienced. Half of the time the machines won't except the card without inserting it at least 15 times. At one machine I waited for service for 30 minutes and still no one ever showed up. There are more cashiers working at Giant Eagle than at the Casino. For so many people being out of work you'd think they would hire more people. We couldn't find one person in our party as she was in smoking and we weren't. Three quarters of the Casino is smoking and you can hardly breathe. It permiates the whole place.
We asked to have her paged as we had to leave and they said they aren't allowed to page anyone not even in an emergency unless you use their EMT's that are there. I said "We could be here till morning if we couldn't find our other party and they said yes". To run a casino like that is horrific. We waited in line another 30 minutes to get our money. The food is expensive and horrible.
We will never, ever return to a place so poorly run. It's going to ruin a lot of families to boot. One of the biggest dissapointments in a Casino that my entire party had ever experienced. Horrible, Horrible, Horrible! Service Horrendous!