#1 City of Myrtle Beach and City of North Myrtle Beach have the same street-SOUTH OCEAN BLVD AND NORTH OCEAN BLVD. Do not get mad at me when you call me and tell me you are in Myrtle Beach and can't find the resort-Because you put Myrtle Beach in your GPS! That does not mean that it was my fault. I try to tell each person I talk to we are located in North Myrtle Beach, but do you think they remember to put NORTH in-no. But they will argue with me all day long that they did.
#2 BRING YOUR CONFIRMATION paperwork. It has crucial information like WHERE TO PICK UP YOUR KEYS. Just because you are staying at XYZ Condo and they have an onsite office, doesn't mean they have your keys. AGAIN, not my fault if you are trying to check in the wrong place.
#3 If you paid your monies to another company/office then one that is onsite, then most likely the onsite office will not be who you need to call should your unit not be clean when you check in.
Don't be afraid to ask questions, we want the start of your vacation to be as pleasant and hassle free as possible, but if you don't ask and just assume-you could cause undue stress for your family and the employees at the desk that you are fussing at because they don't know who you are and don't have your reservation.