A note of warning to all potential holiday makers. We rented Craggan House from a Matthew David Robinson through Owners Direct website on 7th/8th Feb 2014. As per the contract we payed a security deposit which was to be returned to us within two weeks. Neither Matthew Robinson nor his agent 'Sarah' have responded to our emails and telephone calls in our attempts to recover our £100 deposit. I have since learned that we are not the only renters who are out of pocket with this property and also the neighbouring Grainan House which M Robinson also owns. Not surprisingly the properties have been subsequently taken off Owners Direct web site.