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Rivers Edge Hideaway

Mentor, Ohio
Level Contributor
2 posts
4 reviews
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Rivers Edge Hideaway

If you are thinking about renting this cabin.

DON"T!!!

They were well aware that we were riding

the Harley's in.

We were advised that the roads were biker safe.

(NOT)

They roads were very steep, stone covered

and deep rooted.

They map they gave wasn't very helpful.

I called to ask for help they couldn't help us.

This very nice neighbor near by helped us out.

He said this happens all the time.

After a 700 mile ride we finally arrived thinking

yes, now comes the R & R. ( NOT HAPPENING)

The hot tub didn't work, it was rusty

with filth lying in the bottom.

We went inside to check things out.

(OMG...NASTY!!!)

Mice terd's all over the kitchen counter.

The kitchen counter was broken.

Don't dare sit on the furniture.

After the second call was made.

It went right to voice mail.

We grabed our belongings

went back to the rental office.

I requested my money back.

They said sorry mam we can't do that.

They said this is what we could do

send the exterminator out have

house keeping go and clean.

HELLO!!!

why was this not done before we arrived.

I asked to see the log books of the

schedules to show the dates of when

the cabin was last cleaned and

treated for critters.

The response was sorry mam

can't do that after all your in the woods.

I then asked for Corporates number

and a name I can contact.

They said sorry we can't do that.

I will say this as far as I'm concerned

this place is a scam!!!!

If your credit card works

that all they care about.

I have sent an email to Corporate.

I have also contacted AAA they called

spoke with customer service gave

my info for Corporated to contact me.

STILL NOT A WORD!!!! It's been almost a month now.

Mississippi
Level Contributor
1,530 posts
21 reviews
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1. Re: Rivers Edge Hideaway

So, what company rents this cabin?

Did you end up having to stay there?

Is there a link to the rental company's web site?

Did you manage to take any of your own pictures? Documentation would be a tremendous asset in your complaint against this outfit. I hope you can get some sort of reparation. It might be a good idea to report this company to the BBB.

Mentor, Ohio
Level Contributor
2 posts
4 reviews
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2. Re: Rivers Edge Hideaway

The company name is Bear Camp Realty & Cabin Rentals.

No, Chuck from The Inn on The River helped us find a room at

Comfort Suites. If it wasn't for Chuck I don't know what we would have done.

I have a receipt showing the dates for when we rented the cabin, and I also have the receipt showing the dates we had to rent the room from Comfort suites. Yes, I do have pictures.

I will be making a complaint to the BBB., Chamber of Commerce.

I will make a complaint to the Health Departmen too.

I was trying to give them the chance to make this right.

Now, they have given me no choice.

3. Re: Rivers Edge Hideaway

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