Has anyone else had trouble obtaining a refund from this company? Our contact clearly stated the car should be returned full. When we returned it to Solmar however they said they only operate a return empty policy, but promised a refund when they spoke to DYP the next day. That was on 1/3/2012, we have had several excuses and promises, given bank account details but still no refund. The latest excuse was it had been delayed due to a fault in their system and would be paid by the end of June, it was not. Am now contact trading standards. Don't use this company ( Do You Spain or Solmar) they are scammers. I've seen many other complaints .