I had a great time in Cayo Coco Krystal Laguna but the flight both going and coming back was awful. We left July 25th and returned the 6th of August. On the way we switched departure gates 4 times.Once we finally had a departure gate my family 2 adults and child were separated after being told they gave us the wrong seats. On the way back our seats had three other passengers that were deplaning in Holguin. The stewardess was extremely rude and insulting. After the verbal abuse she sang out loud at the back of the plane. We were told to seat at the back of the plane and then told to seat back to our original seats in holguin. From the time were picked up from the Hotel until close to midnight we were not given as much as a snack. A passenger asked for water, even if he paid for it he was told to wait for dinner. An extremely unpleasant experience. To top it our luggage was damaged. thank goodness for the unbeatable Cuban beach.