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Thomas Cook Hand baggage Question

United Kingdom
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1,806 posts
29 reviews
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Thomas Cook Hand baggage Question

Can i just ask any of you who are booked with Thomas Cook what your Hand luggage Allowance is as ours states 5kg per person but ive just been practically told i was a liar and that its is 6kgs ..which ours is not

Just wondering if it has changed since we booked september 2013

Edited: 11 August 2014, 17:13
Lancashire, United...
Destination Expert
for Playa Blanca
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1. Re: Thomas Cook Hand baggage Question

Hand luggage has increased to 6kg.

From airline website

"All passengers receive a complementary hand baggage allowance of 6kgs when travelling on a Thomas Cook Airline flight. This cannot be combined together with other passengers or with any hold baggage. "

Double check with whoever you booked through if you want to verify it.

United Kingdom
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1,806 posts
29 reviews
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2. Re: Thomas Cook Hand baggage Question

I just have layland and it still states on our documents 5kgs for hand and we have 25kg for cases as we have paid extra ...seems strange though if some have 5 and others 6kgs

Edited: 11 August 2014, 17:21
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605 posts
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3. Re: Thomas Cook Hand baggage Question

Apology accepted.

www.thomascookairlines.com/Baggage.aspx

or you going to delete this correct information?

United Kingdom
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1,806 posts
29 reviews
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4. Re: Thomas Cook Hand baggage Question

Chipmunk ...I havnt given you one !!!

My booking is only 5kgs of hand luggage and your just annoying

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605 posts
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5. Re: Thomas Cook Hand baggage Question

At least I'm annoyingly right.

Aww bless.

United Kingdom
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1,806 posts
29 reviews
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6. Re: Thomas Cook Hand baggage Question

Not on my booking your not

Newton Aycliffe...
Destination Expert
for Cuba, Rafael Freyre, Guardalavaca, Holguin
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7. Re: Thomas Cook Hand baggage Question

On an online booking to Cuba with Thomas Cook on 18th August the allowance stated on the documentation that I have is 5 kilos of hand luggage per person.

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605 posts
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8. Re: Thomas Cook Hand baggage Question

Bellagio,

As said earlier, Thomas Cooks allowance is now standard 20 kg from 15kg for hold and standard 6kg for hand. Go onto Thomas Cook online chat and speak direct. They will tell you the same, their systems are being updated but I assure you and others it is now 6 kg. My booking was before yours and my confirmation is 6kgs. I queried it by email and chat and it was confirmed as 6kg.

the link also confirms completely.

Lancashire, United...
Destination Expert
for Playa Blanca
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33,534 posts
57 reviews
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9. Re: Thomas Cook Hand baggage Question

Thomas Cooks checked allowance has been 20kg for longhaul packages for ages. That's nothing new.

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605 posts
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10. Re: Thomas Cook Hand baggage Question

Yes thanks, but the less well informed still think its 15 kg.