We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

"The Club" at Chula Vista

Which Wisconsin Dells hotels are on sale?
dd/mm/yyyy dd/mm/yyyy
See hotels
Chicago, Il
Level Contributor
3,491 posts
64 reviews
Save Topic
"The Club" at Chula Vista

Hi friends,

Anyone heard of "The Club at Chula Vista"? Some new marketing of a timeshare /vacation club /points thing? Looks like discounts on all things at the resort.

Has anyone done the pitch? They say 60 minutes & bring the kids. I don't know if we'll make it 5 minutes with our two little ones!

Any info or experience or costs appreciated.

Thanks,

SeaBass

371 replies to this topic
Naperville, Illinois
4 posts
Save Reply
61. Re: "The Club" at Chula Vista

After read all of the post about Chula Vista club membership, it made me felt how stupid i was to sign the contract.

I was told that I will receive my logins in 3 weeks, which doesn't sound right, if I became a member I should get all the membership benefits right away. I was also told that we will get dream vacation for a week anywhere in the network for #399. Anyone knows how the dream vacation work?

Chicago
Level Contributor
25 posts
3 reviews
Save Reply
62. Re: "The Club" at Chula Vista

Hi Mickey,

Don't feeel stupid, they are good at being scamming people. I am not sure when you signed the contract, but I would fight to get out of it.. If you read my previous post, The Club doesn't offer you anything in substance that you just paid for.

As I said before, they have complaints with the Wisconsin attorney general from numerous people. I believe that the dream vacation is a scam too. I tried asking questions about it after we signed and they just gave me vague answers.

If you need any advice or help on how to get out of the contract, I would be more than willing to help you. Send me a private message and I will respond.

Merry Christmas!!!

Naperville, Illinois
4 posts
Save Reply
63. Re: "The Club" at Chula Vista

Hi Tony P,

Thanks for your quick response. I can't find your private email. Here is my please reply. nuinuima@yahoo.com.

Chicago
Level Contributor
25 posts
3 reviews
Save Reply
64. Re: "The Club" at Chula Vista

***Just reposting this so new members see if first and see what "The Club" is all about.****

I even don't know where to start on these guys. First of all don't waste your precious vacation time listening to these scam artists. My wife and I fell for their scam and had to fight hard to get our money back. Here is a breakdown of how everything went.

My wife and I attended The Club presentation. Our salesperson name was Greg . Dennis was the financial person that showed us the prices of the different plans. We were hesitant about joining the club, but were pressured into it. They promised our dream vacation for $400 and showed us the savings that members received over the next 20 years and it seemed like a good deal, but they insisted that we had to sign up today because the deal was only good for today. We were then welcomed to “The Family” after we signed the paperwork for a 20 year vacation club valued at $5300.

After sleeping on it, there were a few questions that I had. I had questions about the bonus weeks and also about the maximum that we would pay for them. During the presentation they kept mentioning that we would never pay more than $199 - $799 for a week vacation. None of this was in the contract. I went back downstairs to see if they could answer my concerns. I first talked to the head manager. I informed him that the 3 bonus weeks were not in the contract and that Greg and Dennis kept telling us that we would never pay more than $799. He then said that it was in the books that we had. He looked through the books and couldn’t find it. He said that he was little rusty on the books and would have somebody else take a look. Another salesman came over to help me. He was a younger gentleman; I told him that I had concerns about the price going up. I said that the way that Greg and Dennis portrayed it, we were locked in at those prices. He said that I was wrong and everything goes up in price due to inflation and also said that “It wasn’t his problem”. That was not the way Greg made it sound. He then said the prices have never been over $799 in the past 4 years. I asked him for proof and he said that he didn’t have any. He was very rude and didn’t treat like a member of “The Family.” He walked away because he could see that I was getting more upset with his answers. Greg our salesman came over next. He tried to calm me down. He kept saying, “Give it a try and don’t be upset.” I told Greg that we were thinking about canceling it. He said, “You can’t because you signed the paperwork.” I told him that if I wanted to, I would contact a lawyer. He backed off and said that we don’t want to go there. I talked to Greg for a little longer. I finally decided that I had enough and just told him that I was ok. I didn’t want to waste my vacation time arguing about this. I wanted to spend time with the family and not being stressed.

When I got home from vacation, I was able to create an account on Trading places and look at the website. This was the website that they said was password protected for "Member only". I was then able to pick two vacations and reserve them without being a member. I looked at the website policies and rule#1 stated that you DO NOT NEED TO BE A MEMBER to book the hot deals. So what the heck did we pay for?

I called The Club 3 days after we signed to cancel my membership and spoke to Dennis. I told him that I wanted out of the contract. I told him that I was able to book a vacation without paying for membership. He said that he couldn’t believe it. I even told him that was listed in their FAQ’s. He said that was like a deer in headlights after hearing this. He had to take a look and call me back.

Dennis called me back. He said that I was WRONG and there was no way a non-member could look at the website. He said that I was not looking at it correctly and it was password protected. I even read to him what it said directly on the web site. He wouldn’t acknowledge it. We kept going back and forth, he insisted to give it a try. I said No and that I wanted to cancel it. He said that you couldn’t do that because of the signed contract. I said that we are not getting anywhere and that I wanted to speak to his boss. He kept ignoring my request. I told Dennis that we could do this two ways, I would dispute the charge or you could credit me. Once again he ignored me and kept going on about giving it a try. He finally said if you want to cancel, write a letter to the general manager. I asked for the address and who to send it to. He just gave me a PO Box number and no name. This got me really upset. I then asked for his boss’s name. Once again he just ignored me, for some reason he wouldn’t give me a name. Finally after going and back and forth, he said address it to Garret. Not sure why it took me raising my voice to get his name.

I sent a certified letter the next day telling them to cancel my membership. I also left a message for the manager on duty at Chula Vista.

Karolyn the manager called me back. Karolyn was very nice and was stuck in a rock and a hard place. She was represented the hotel and not "The Club." She said that since this was a legal contract that there was nothing that she could do. I informed her that I already called the Wisconsin Attorney General (Thanks to my Dad), they informed me that "The Club" had 4 complaints already. I also told her that I disputed the charge with my credit card. She was caught by surprise that I did this. I also told her that I was willing to take this to the newspapers and show how much of a scam this club is. She said that she would call me back. 30 minutes later she said that we would get a refund.

Sorry this is so long, I just don't want anyone else to scammed like we did. If we didn't fight back hard we would never have gotten a full refund back.

Here some of the facts that I learned:

1) 4 Complaints filed against them with the Wisconsin Attorney General Office. You can verify by calling them at:

DATCP (Department of Agriculture, Trade & Consumer Protection) (608) 224-4953. There will be 5 when they receive mine.

2) Look at www.trading places.com to get the same hot deals they promised. There are some deals on here

3) The other website they said was great was equivalent to the Entertainment card that schools sell to save money on restaurants, hotels, etc..

4) The salesmen at The Club use high pressure to get you to sign and can be big bullies. Plus they tell very cheesy jokes.

5) Don't be ashamed if you felt scammed by them. It happens to the best of us. Just make sure you keep very detailed notes, this helped me tremendously. It's what you do afterward that counts.

If you would like more information on what happened, please pm me.

Greenfield...
1 post
Save Reply
65. Re: "The Club" at Chula Vista

If you go before the end of January 2012 you will get the 25 year package for the price of a ten year package and the longer you talk about not being feasible in price the more they start to give you like extra tickets to buffets, room credit for your stay toward a down payment if you finance and things like that. If it is your first preview they take like two grand off and you pick an envelope with extra savings.

Wisconsin
Level Contributor
5,065 posts
145 reviews
Save Reply
66. Re: "The Club" at Chula Vista

Ah, no matter HOW cheap something is, if it's a waste of money, it's STILL a waste of money. The consensus seems to be here that people should run the other way rather than get involved.

Fond du Lac...
1 post
Save Reply
67. Re: "The Club" at Chula Vista

My husband and I signed up for "The Club" when we stayed at the Chula Vista for our honeymoon in early 2011. It definitely isn't for everyone, but for us, it's a great value. We got instant financing, and got the 20 year plan for the price of the 10 year plan. We did receive the "dream week" vacation packet, it's legit but the catch is that there are limited destinations and select times of the year you can use it. More than anything, we use the membership for the Chula Vista benefits, we only live about an hour away so we've done a lot of quick last minute getaways and have saved a lot of money. It's important to just weigh out how often you will be able to take advantage of the benefits, and if you're like us the club will end up being a good value and if nothing else, it's a great excuse to get away!

Chicago
Level Contributor
25 posts
3 reviews
Save Reply
68. Re: "The Club" at Chula Vista

Ashley,

I agree that the discounts at Chula Vista are great. If they had just a Club for that we would have signed up. We just felt that the other perks were not worth it as I indicated in my posts. Plus the way they treated us was horrible.

Just wondering how do you feel that the Trading Places website is free to the public for the "The Hot Deals"?

Oshkosh, Wisconsin
1 post
2 reviews
Save Reply
69. Re: "The Club" at Chula Vista

I wanted to let everyone know that my husband and I went through the sales pitch today. We received $200 off a 2 night stay in a 2 bedroom condo, free breakfast as well as a free future night stay. Our presentation only took 50 minutes so the free stuff was worth it for us. I do have to say that my husband and I were very intrigued by the program but were not about to drop $6500 without thinking about it. Needless to say, when I asked to have a copy of the agreement, so that we could review the informaiton with our attorney, they shook our hands and said thank you for taking the time. This tells me that there is something wrong with the program. If I have to sign my life away for a 25 year program than why can I not have my attorney review it??? Even if we decide to join the program we will be saving money in the long run. I am ok paying $9000 vs $6500 to "think" about it. The extra $3500 will more than make up for it in the long run.

My advise to anyone going is to get the free stuff and if it is not for you, tell them you want your attorney to look over the paperwork prior to agreeing to anything. Also, it probably didn't help them much that both my husband and I are in sales!!

Chicago, Illinois
5 posts
Save Reply
70. Re: "The Club" at Chula Vista

The way to look at it is you are buying a share of a condo at a resort in the Dells with a water park. That is what it is and its what you are going to get. You can spend $5000 on 1 trip to Hawaii. This is a low end time share as I would expect for Wisconsin resorts not being a particular vacation hot spot. You are not going to get a 1 to 1 exchange for an expensive tropical resort. Though a blue collar resort easy to get to may be in more demand these days. Its going to cost what a hotel will cost but its a bigger condo instead without the "head count" costs. If you use the kitchen to save on food, it will pay for itself. I imagine you will have no trouble finding an exchange for a fishing cabin or some middle class resort that is a decent place in Midwest. You may even get some discounts in a better place but its not magic. It beats buying a condo which are really just glorified cars in terms of a depreciating asset. My father bought a summer home and it was a nice vacation spot but it was a lousy investment and a big financial burden. $5000 is really chump change. So as long as its not a real hot spot I am sure the condo at the Chula Vista can be exchanged for something decent that is much like it somewhere else. . If you are trying to trade Chevy( The Dells) for BMW (Hawaii) what do you expect?

Reply to: "The Club" at Chula Vista
Get notified by e-mail when a reply is posted