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Island Cars

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Island Cars

We recently rented from Island cars and I would not recommend using them for a car rental. In the span of two days we had to: 1. Fill up the car with gas as it was empty when we received it. 2. Have deal with a low tire and have three tires replaced. 3. Deal with the car overheating when we when to the Waimea Canyon. 4. Not receive a full refund for the car problems encountered. We really tried to be flexible with the issues but found that the problems made us more worried about the car not working rather than being focused on our vacation.

San Diego...
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5,801 posts
49 reviews
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1. Re: Island Cars

sometimes cheap isn't a bargain. There's a much longer thread offering the pros and cons of these guys. many of their cars are complete crap held together with gum and bailing wire. sounds like you got one of those. Hope it didn't mess up your vaca too much.

high desert
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114 posts
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2. Re: Island Cars

Who is managing the place now? We rented from them the first time we went. This year we didn't. We had a nice car and enjoyed it so much.

La Mirada...
Destination Expert
for Kauai
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16,855 posts
136 reviews
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3. Re: Island Cars

Sorry to hear about your experience. We had planned on renting from them in Sept for 3 weeks based on some mostly good reviews, however in the last month or so there has been less than glowing reviews regarding the cars and customer service.

Did you end up with a rental from another company? Was there a big price difference?

We're on a real tight budget, their car rates we part of the reason we could stretch a 2 week vacation into 3 weeks.

Guess I'd better make back-up plans... any guesses as to what a 21 day car rental is going to run?

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26 posts
3 reviews
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4. Re: Island Cars

why not go with thrifty? a normal car will run you about 225 a week. thats really not that bad. and you get great customer service. we rented a jeep last time on kaui...it was new it had 11 miles on it! that ran us about 450 per week. and you REALLY dont need a jeep. we only used it on a few rough roads to beaches we would probably not go back too. it took wayyyy to long and burned to much daylight getting there.

your spending a lot of money to have a good KAUAI vacation...the last thing you need to do is WASTE time with car problems. pay the extra 50 a week and kick back with no worries

Hradec Kralove, CZ
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495 posts
33 reviews
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5. Re: Island Cars

why not go with thrifty?

Just out of curiosity: What make/type of cars Thrifty rents as Economy/Compact/Mid-size on Kauai? I am renting through Thrifty UK using a prepaid all-inlcusive package and the cars they show on their uk web do not correspond with the us one.

Kauai, Hawaii
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8,506 posts
9 reviews
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6. Re: Island Cars

We really to try to plan ahead, and go with reputable well known companies when it comes to travel.

On our Kauai visits we went thru Patti at Great Hawaii Vacations, who set us up with great rates on major air carriers, and also the rental car, and sometimes super lodgings.

We have had a couple of rental car problems, once on the BI, and once on Kauai, but Dollar took care of it immedieately, with zero hassels.

They just upgraded us, and we were back on the road within a very few minutes. One was a tire bulge, that we spotted before leaving the airport baggage area, and the other was a rough running engine. Both times we were upgraded to a seibring convertable. No long paper work, or being stonewalled. Zipped in, and zipped back out.

Agree with hasseling , over a rental car. Why ? When we are going on vacation, we really do want things to go easy, so we do not have to make it an ordeal. Good planning, and selecting well established air, ground transportation, and lodgings has worked perfectly.


Kauai, Hawaii
Destination Expert
for Kauai, Kapaa
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24,630 posts
59 reviews
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7. Re: Island Cars

It's too bad that Island Cars has gone downhill so much. We rented from them a few years ago when, for some reason, the majors were horrendously expensive. Our car wasn't fancy but was perfectly adequate, and we had no problems over 2 weeks. The guys were nice, and they provided pickup/drop off at the airport.

Tucson, Arizona
Destination Expert
for Tucson
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3,480 posts
101 reviews
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8. Re: Island Cars

Try Costco and keep checking back frequently as prices vary a lot even from week to week sometimes. We got a mid-size SUV from Alamo for 2 weeks for $285, including all taxes and fees. But when I first started checking the price was almost $600 for the same rental. Good thing is you can always cancel and rebook with no penalty if prices go down.

Even if you're not a Costco member, they never asked to see our card.

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26 posts
3 reviews
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9. Re: Island Cars


if your going through thifty heres what youll get

economy-dodge caliber

midsize chrysler seabring

standard is the dodge charger...really dont get that one go with the sebring its a still big on the inside but easy to get into those TIGHT parking spots.

you can always upgrade when you get there. personally ihave used thrifty probably 100+ times. and NEVER had a problem.

hint sign up to be a blue chip memeber its free and you dont have to wait in line for your car. i walk in they have all the paperwork done grab the keys and drive away. also the people who work at the thrifty at LIHUE are really super nice. the driver (airport to thrifty) will give you the low down on whats going on locally.

10. Re: Island Cars

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