Thanks to this forum, I learned about discounthawaiicarrentals.com and made a reservation back in August for 16 days for a full size vehicle that was supposed to be about $700 or a little over $700. Then earlier this week, I checked and found a better rate: $516.17. So I cancelled the previous reservation and made the new reservation. Yesterday, we arrived on Maui. (YAY!) I go to pick up the car and add a couple of optional services (GPS & Liability coverage) which cost a total of $352.10. The grand total ended up being $1,336.00. (!!!) With the added optional services, I was expecting something more like $868.27.
I did see that there was a fee that didn't appear in the initial breakdown from discounthawaiicarrentals: concessionaire fee ($116.97), and most of the other parts that were included ended up being more than what I was initially told by discounthawaiicarrentals. Even just the estimated time and mileage ($700.75) was more than the entire total I was expecting ($516.17).
When we picked up the car, we had been traveling for some time and were just ready to GO! So, I didn't say anything about the discrepancy to the car rental company. As soon as I can get my cell phone up and running, I'll call.
Should I contact discounthawaiicarrentals? Or just the local car rental company?
Or should I bother because this is the amount I should be paying anyway? I don't rent cars frequently, but just earlier this month I rented a car through Hertz, made a reservation through their site, and when I got my initial estimate from the rental counter at pickup, it did not veer from the amount I expected. In fact I think it may have been about $20 cheaper.
Thanks in advance for any information!