Someone asked previously about this company, but the thread was closed. Here is my recent review:
Expect to wait at airport a long time for pick up. Even though we called their office as soon as plane landed (was still in my seat) we still waited over an hour to get picked up. (BTW their Kihei office is only 30 mins away) Multiple calls to their office, promising call from driver on ETA....Never got one, until he was right in front of us!
Also expect to wait a while at office to do paperwork and safety check on vehicle. I'm talking about 3 hours from time of call for pick up, until drive away with rental. Office is at a used car lot in Kihei.
Vehicle rented was late model Mustang convertible, received Honda Accord, took 4 days and 2 car swaps to finally get vehicle requested.
Vehicles are pretty beat up as well. Look like they are purchased from other rental companies, when they are too tired and worn out.
Only major positive is price is cheaper then other rental companies around, but based on headache factor, I would have rather paid more to deal with more professional company.