We reserved a car at a good price through Priceline, but when we got to the SFO Hertz car rental desk, there was a line about 100 feet long! The counter had seats for 13 agents, but only 3 were there! We waited for about 1/2 hour and determined the line would take about 3 hours, so we rented from National instead. We called Priceline and complained, but we had to pay for the car that we never got! We ended up paying for two cars! WE WILL NEVER RENT A CAR FROM PRICELINE AGAIN!