Ticket said to arrive at 7:30 for a 9 p.m. departure. We got there at 8 and were given our tickets and told to get in line. At 8:40 we were told to move to the other, longer line with several other couples. So now we are at the end of a very long line. At 9 we finally got on the boat which was packed and found everyone in line for the bar on each floor. Got drinks at 10:05 after waiting for over an hour. Tried to find the food table and after being told by every staff member it was not their responsibility (interesting that they all had the same response), found one tray of cheese wontons. At 11:25 saw the line only had 50 people in it and got drinks at 11:59.
San Francisco did a great job on the fireworks.
I would write a review but oncruises aren't listed for San Francisco. They do have a listing in NYC and if I had read those reviews I would have know better.
Here is the jist of the service we got:
3 bars with one bartender each for 900 guests.
1 food table with 1-2 trays of food at a time.
An its not our problem we have your money attitude.
So if you want to spend your nye in line book this cruise.