Imperial Limo service of Maine was reccomended to me for a pick up at Logan in Boston and a delivery in Kennebunkport Maine. The quoted me $165 for each leg of a round trip. I made reservations two months in advance. We arreived in Boston on time and proceeded to the limo pickup area. We called the service when we touched down and after waiting 30 minutes we called again to inquire as to the status of our car. We finally reached "Imperial" an hour later and they told me that they had to book us with another service "Mike's", but Mike had no record of our reservation. They went on to say that the didn't have any cars available before two hours. Then they called us and said they could have a car immediately for $390, after the had quoted us $165 two months before! We declined the $390 substitute and found a very professional service for much less. Imperial is obviously a broker that works out of the kitchen (I could hear dogs barking and kids crying) their operative Alisa, was not professional and basically told us "tough luck". Don't waste your time with them!