Tell me if this is a normal thing....I recently went to Boston with 3 others. We reserved 3 rooms in a chain (Best Western) 6 months in advance because we knew it was a busy time (college graduation). We confirmed it 3 times before arrival to make sure (and were even told that it was non refundable by 1 month prior to the date). We arrived at 1:30 pm on the day, were told we had 3 rooms but it was too early to check in. We went out on the town, called at 3:30 and were told nothing more was necessary to check in. At 9 pm when we came back, the kind clerk told us they had overbooked and since we had 3 rooms under one name they figured we could afford to lose one (no other rooms open in town) and that they made that decision (tried to call us at home.. we were not home, we were in Boston!) They gave us a discount, we made do, we got a third room for the second night and all was well. At check out I enquired about overbooking (I understand it in airlines; they warn you they do it) since in my 50 years this had never happened to me before anywhere in the country or world. He said they don't do it on purpose, it was just a mistake that happens sometimes on busy weekends. Is this right? Or do they do it on purpose not to miss a potential empty room and got caught with too few cancelations. Just curious.