It occurs to me now that the time we flew out through Shannon we had been stuck at Heathrow for three days, separated from our luggage, so there would have been no checked luggage for us to pick up in Boston anyway. So yeah, I guess they did all the customs stuff in Shannon.
We're flying from Dublin to Boston in April, and I've been told that we clear customs in Dublin... Brilliant, no queuing when we get there :)
It makes life so much easier! Just remember to give yourself enough time in the Dublin airport - you have to go downstairs away from the main hall with all the restaurants and shops.
" u.s. pre-clearance at dublin airport "
" us pre clearance shannon "
If you go this route the departures area in Dublin airport past security is not bad a few bars/shops you have to clear US immigration/Customs before boarding so head to the gates very early as most flights to the US leave around the same time(give yourself a tleast an hour and a half) once you clear customs/immigration there is only 1 small shop selling coffe/snacks for all the US departures and this area can get busy.
The You Tube videos are very informative. Thanks for sharing Rick.
I have done Amsterdam- Dublin - Boston often, preferring it even to the Amsterdam - Boston non-stop option with Delta. The service is more than fine. The equipment is perfectly comfortable. And clearing US customs in Dublin is absolutely fantastic, quick, friendly and efficient. Arriving in Boston at a normal domestic terminal is a huge plus. Do check one thing though. It used to be the case that a later flight at or after 4PM did not have the pre-clearance if I am not mistaken. If you happen to have a long layover in Dublin and can afford it, the new AE lounge is fantastic. In general, the terminal in Dublin is very good except for after clearing customs by the gate where it's pretty sparse in terms of services. One small kiosk and one small newsstand.