Do not rent from Hertz located at the San Diego airport. They totally remodeled, but the customer service is little to none. They tried to double our fee when we asked for a bit larger vehicle. Instead of giving us options the next step up, they jumped up to the most expensive! The man assisting us went to help others too. They did not bring a car up to the door for us to load our luggage as they did last year. They just pointed us in the direction of our car, handed us the toddle car seat and offered no assistance at all! The car brakes squeeled the entire week, meaning they need new brake pads or more! The driver of their shuttle was friendly, beyond that it was a horrible experience.