I used Priceline to book a hotel in NYC and was RIPPED off by Priceline! I entered in a 4+ star hotel and they gave me the Renaissance New York Hotel 57 which on various sites is ranked as a 3-3.5 star hotel NOT a 4+ star hotel! They took my price and gave me a lower ranked hotel and when I called to dispute it they said they have their own ranking system! They wouldn't even try to listen to my complaint and said no one at their office could help me and they have no supervisors I could talk to! They rope you in by promising a nicer hotel and then give you a hotel that is lower ranked. Although yes this hotel looks nice, I am paying way more to stay here than is worth it! The Reniassance Hotel's website even lists it for less than we are paying! And for my husband and myself we only get a double bed because Priceline does not factor in the bed situation. PLEASE TAKE MY ADVICE AND DO NOT USE PRICELINE! You will be disappointed and they will mislead you!! This is my first and LAST time using Priceline!!!