You can't pre-book a taxi. There is a line for the taxis, and a dispatcher is there to keep things flowing and organized. You can pre-book a car service from a company like Dial7 or Carmel.
Will he be alone and need help getting the chair in the car? Is it collapsible? My first trip to NYC was with a friend in a standard wheelchair, and we used a taxi a couple of times. Others from our group were there to help with the chair.
Thanks for the reply, he will be with his girlfriend. His chair will fold down and fit in a standard boot of a car. He can get in and out of a car by himself. Should he be ok with a "normal" taxi?
Yes. You may want to get in contact with the accessibility program of
and see if they use or recommend a particular co. They might even want to request a Big Apple Greeter for their visit. But yes, if the wheelchair collapses and fits in a regular boot (called a trunk here ;) they should be fine.
Thank you for that link, nywhiz, I'll pass it on to my son. :-D
I noticed they've changed the website and the accessibility program is now very hard to find. The link is here
An improved "on-demand" wheelchair taxi program for the airports is in the pipeline, but for now the best bet is to call ahead. I suggest you try booking ahead with "A Ride for All" taxi company which is at 718-706-7433. Toll fees may apply.
Of course, if your son is staying in Manhattan, then once he is there he can use Accessible Dispatch to order a wheelchair accessible taxi anytime (on-demand, 24/7). This company dispatches all wheelchair accessible taxi trips originating in Manhattan (passengers can take the taxis to the outer boroughs from there). There are five ways to order a wheelchair accessible taxi in Manhattan:
---Call the dispatch center directly: (646) 599-9999
---Text a request to (646) 400-0789
--Use the mobile app WOW Taxi (Wheels on Wheels) (found on iTunes App Store for free download)
--Book online at: www.accessibledispatch.com/book
Hope that helps and hope your son has a great trip.
Thank you so much Bob, that is so helpful. I'll make sure he gets those numbers and websites. He has wanted to go to NY for so long now, I just want things to go ok for him. Thanks again :)
A car service like A Ride For All will be a lot more expensive than a cab and unnecessary in his case. The dispatch service is good for getting an accessible yellow taxi (I've had pretty good luck with it in the city) but if he can easily transfer into a regular car and fold the chair, it may be faster to use a non-accessible minivan taxi than waiting for an adapted one to get to JFK. If they have a lot of bags, there might not be room for all of their gear and the chair in the trunk of a regular-sized cab.
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