We were due to come out next Thursday for a week but unfortunately after 6 months of planning, we've had a family death and the funeral is right in the middle of our holiday.
I'm hoping to rebook tomorrow (work permitting) for us to come in 2 weeks time.
Loosing the money isn't an issue, we can't miss this funeral. Has anyone ever cancelled and rebooked a trip with Virgin before? Do we have to reside ourselves to loosing the full amount?