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Lufthansa luggage overwheight fees from US

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Lufthansa luggage overwheight fees from US

Can anyone share a link to a reliable source of LH baggage fees on US flights?

My baggage weight was 31 kg (1 item) on flight from Newark to Frankfurt LH403. On lufthanza website they quote 50 Euros for overweight and 75 euros for additional baggage item.

HOWEVER upon arrival to airport, they weighed my case and it was 31 kgs, and I was charged $150 for that.

The printed out tickets that I had with me quoted 75 Euros for additional baggage item up to 23 kg (which is $100), so I objected. But lufthanza person said that in U.S. they have dollars and not euros, and 75 Eur translates to 150 USD, period.

I cannot find that sum on lufthansa website.

So, just wanted to know how wrong I was and how can I dispute this payment (I guess, its impossible :) )

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1. Re: Lufthansa luggage overwheight fees from US

I don't know the answer to your question but 75 euros is not, as you know, $150 - it is $102.00 - have you spoken to them since you returned to sort it out? I assume you have evidence of the 31kg and the payment you made? If not, not sure how you would work it out.

It may be that that person is ignorant as to actual currency exchange rate and that is really unacceptable. I would certainly call them and ask them about your options for challenging this over-payment.

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2. Re: Lufthansa luggage overwheight fees from US

I looked into that for my recent flight with them from the USA to Europe: www.lufthansa.com/online/portal/lh/us/local…

Under the graph you see links to the baggage fees according to when you purchased your ticket.

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3. Re: Lufthansa luggage overwheight fees from US

Thanks. Found $150 in pdf over there lufthansa.com/mediapool/…media_1517929785.pdf

This applies for Intercontinental flights, that I indeed had.

I was not aware that 75 Eur rate applies for within-europe flights only (and not sure why they quote 75 eur on my booking printout since it was known to be Intercontinental from the very beginning).

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4. Re: Lufthansa luggage overwheight fees from US

are they very strict or they can accept like 1 KG more without charges ?

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5. Re: Lufthansa luggage overwheight fees from US

You may also look into packing an extra bag instead of having a heavy bag. I think it is generally cheaper unless you already have 3 checked bags.

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6. Re: Lufthansa luggage overwheight fees from US

Yankidoddles---there is no such a thing as generalizing if an airline is strict or not. All you need is one strict gate agent and if the others are lenient--it does you no good. They could all be lenient today, but tomorrow a directive goes out indicating that there is no leeway. Bottom line, if you go over, be prepared to pay!

7. Re: Lufthansa luggage overwheight fees from US

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