We've been visiting the Donut Friar for years, and I'm a bit puzzled when I read the reviews and how some patrons receive a surly attitude when visiting this place. I've never experienced it personally, but there are so many reviewers with the same story that I just don't understand it. I've also read the rebuttals from the Donut Friar to some of the bad reviews, and the rebuttals sound very very odd...almost like the Donut Friar is scoffing at or making light of their bad attitude. What's going on with the people at the Donut Friar? Has ownership or management changed recently? I sure would hate to see this place close up, but I can certainly understand how that might happen if they continue to treat customers so poorly.