I am flying to Richmond in May and would be grateful for any advice
on the best air line to use, comfort is more important than cost but economy class is essential.
I assume your starting point is LHR? I shop mostly on price, and on that route I usually end up on Continental or American, although I was favorably impressed with Virgin Atlantic on one trip. Most of the airlines are about the same quality on that route (exception: US Air-not good!); I look for routing so I can transit through an airport that is easier to navigate.
I have a particular aversion to JFK, but it's hard for me to avoid it on international flights. If I can, I try to go through Newark (EWR), which is how I usually end up on Continental, since that is their big east coast hub.
There's also the option of an airport limo connexion... but traffic anywhere near Washington DC can be dicey. Of course, you can fly United from Heathrow but I prefer British ;)
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