I have travelled to the area many times without any problems using my debit cards after informing my bank (at that time Lloyds/TSB) I would be travelling to Turkey. However,four years ago I change my bank to Royal Bank of Scotland and each year I have had problems using my debit card when on holiday,despite informing the bank of my travel arrangements but this year takes the biscuit! I arrived in resort on the 23rd of August after visiting my local branch two days before and informing them where I was going. Yesterday I attempted to use my card to withdraw cash from several ATM's only to have my requests refused. Believing that my card had been yet again "blocked" I rang the bank to be told that my card had been cancelled! The bank went on to say that a replacement card had been sent out in early July (I never received it) and that there was "....nothing more we can do for you,as your card was cancelled two days ago" I explained I had 5tl in my wallet,was only half way through my holiday,didn't do Internet or phone banking...what were they going to do for me? Their reply was...."..nothing.."!!! To say I was stunned is an understatement. After 1 hour 45mins on my mobile phone to the bank in the UK,two faxes,ten "security" questions,my wife crying/being sick,my daughter crying..I eventually convinced them to transfer £1000 of MY money into my wife's Halifax account. I was told "....we have badly let you down and would like to compensate you for the inconvenience and worry....would £30 be alright?" My reply is unrepeatable on this forum. I will be consulting legal advice on my return to the UK. RBS customer service is nonexistent.