We recently spent 3 nights in Walla Walla for a special birthday celebration for my husband. We had visited before and used Black Tie Limos as our choice of car service for our wine tour. We had been happy with them the first time so, of course, we went back to them for this trip. They called my husband the day before the trip and asked if we wanted an "upgrade" from a town car to a 6 person limo-of course he said yes. When the limo arrived to pick us up we were so disappointed and, actually, embarrassed to ride in it for our tour. It was, according to our driver, the odlest car in their fleet and it looked like it belonged in a movie from the 70's or early 80's. I feel we were mis-led having been told it was an upgrade-we would have preferred the town car. The driver also had a hearing problem so if was really difficult to communicate with him during the tour about where we would be visiting next. I contacted the owner of Black Tie when we returned home and she was less than understanding. Black Tie ruined my husband's birthday experience and I will not use this company again. Beware and ask lots of questions before using this company so you know what you are getting/paying for.