My husband & I and another couple are heading to the Iberostar Grand Rose Hall in a few weeks. What do we need to take care of before we arrive? I've read a few things on this forum about emailing a week before your stay for certian things. Is this for room upgrades? Dinner reservations? Do you need to set up your dinner reservations for every night of your stay beforehand? What about excursions? The couple that we are going with are both celebrating their birthdays during our trip. Does anyone know if the they do anything special for birthdays?
Any tips anyone can provide are appreciated! This is our first vacation in quite some time, so I feel like a rookie!