Would like to warn all potential bookers of the delayed opening of the Hyatt AIs in Rose Hall.
I actually booked last week and payment went through on credit card (I then booked noncancellable air fare) then received an email several days later telling me that the booking would not be confirmed (??you took my money) as the hotel would not be opened in time. Opening changed from Nov 1 to 19 to 23 through the afternooon.
I was offered a completely nonuseful back one week change in the reservation.
Called in to get a refund. Bit of a pain as the agent needed supervisor approval to refund the cancellation insurance (????who cancelled?). Will post if refund not promptly reflected on credit card.
Will go to Couples.
Don't book until they are actually open. There is no notice anywhere on line (or with Real Resorts) of potential delays.