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H10 Gran Tinerife

Denbigh, United...
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27 posts
21 reviews
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H10 Gran Tinerife

Hi Hope someone can answer these questions please:

Can you pay for your extra drinks/meals at the end by credit card?

Are all the rooms with a double bed?

Are you offered an upgrade on arrival _we have only been able to book a basic room with Thomson/

thanks

North Wales, United...
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820 posts
100 reviews
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1. Re: H10 Gran Tinerife

We stayed last year,we never got offered an upgrade,there were a lot of people complaining about not getting there upgrade even though they had paid for it, our beds were twin sorry dont no about credit card.

uk
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56 posts
2 reviews
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2. Re: H10 Gran Tinerife

i have stayed 3 times and have always had adouble bed but i understand some rooms have twin beds. you can ask for an upgrade when you get there but it would be better to email the hotel before you go. yes you can pay by credit card at the end of your holiday when you buy drinks etc you put it on your room number. hope this helps.

Denbigh, United...
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27 posts
21 reviews
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3. Re: H10 Gran Tinerife

thanks guys, have e mailed hotel but no repy, so emailed head office and got a vague promise in return! Wish me luck.........

North Wales, United...
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820 posts
100 reviews
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4. Re: H10 Gran Tinerife

When we went i emailed hotel to, but they never got back to me but looking at the the man's face on reception when we check in i think that he was reading our email,also we got what we asked for.

cleethorpes
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11,726 posts
9 reviews
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5. Re: H10 Gran Tinerife

Certain rooms at any hotel are only allocated to certain holiday companys .So often requests made for room xxxx may not be leased to your tour operator .Also if you have requested a certain room there maybe someone already in it for a few days longer so again it wont be allocated to anyone until that person/s vacate .Often pre sent requests are not acknowledged until you get there ,sometimes down to a first come first served basis ....imo just be really happy if you get what room etc you want ,more so if they dont want more money from you

6. Re: H10 Gran Tinerife

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