the lastest review from the royalton was removed because is negative ? Omar the manager made the same thing last month and when he was at the Melia Buenavista he made the same thing its bad to tell the truth?
i have a copy of this review read it its incredible to offer a credit if you dont tell the truth : from Lurgy (username of trip advisor)
We were there 19 Jan to 2 Feb. 2013. We have been to Cuba very many times.
The rooms were pretty standard Cuba - no problem, except we didn't get a second floor room we requested.
The grounds will take a while to grow in - but the potential is there.
The food was very hit and miss - unfortnately more miss than hit. In two weeks we didn't see a single vegetable. A so called filet mignon was difficult to cut and impossible to chew.
We were offered in writing a discount on a future visit if we agreed not to write anything negative about the food on TripAdvisor. This tells you everything.
For us, the butlers were a joke.
Bottom line - most certainly not 5 star, overpriced even at a discount - we will