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smell at the Fiesta Castell

Newcastle
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17 posts
7 reviews
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smell at the Fiesta Castell

Is there as reports have mentioned over a few years a problem with the sewerage smell at this Hotel.We are due to travel in September and have had no warning from the travel company

milton keynes
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1,180 posts
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1. Re: smell at the Fiesta Castell

As the season is only 2 weeks in, there is no way of knowing if anything was done over the winter to sort it.

Your holiday company will say they can only do something if they are made aware of a problem. Therefore, I would contact them now, so they get a chance to get their team in resort to check it out. Make sure how you contact them is documented, so you can prove at a later date if need be that you have advised them. From when they have been told about it, they have a duty of care to look into it.

I would also keep an eye on here and reviews of the complex, and if anyone posts a review, you are able to send them a private message, so you might get some more information that way.

Newcastle
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17 posts
7 reviews
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2. Re: smell at the Fiesta Castell

thanks for the info,very helpful

Hawick
1 post
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3. Re: smell at the Fiesta Castell

Just back from a fortnight and can confirm that the smell is still there, although there did appear to be maintenannce men working on the drainage pipes at the rear of the hotel so maybe they will have it cured by September

4. Re: smell at the Fiesta Castell

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