Just want to throw out there ... I have travelled to many places in Cuba (and also around the world), and one of the things I appreciate from Tripadvisor reviews and forums is getting to hear stories from people who have already travelled where I plan on going. Because my expectations are geared to where I am travelling, the political climate, the cost (to me - price does sometimes determine the star quality you should expect) and many other things (people, location etc) ... I really appreciate the reviews of people who understand where they are, some of the history (that certainly governs much of the experience) and are able to get past some obstacles that may get in their way. My husband and I have (as I said) travelled many times to many places in Cuba over the years - sometimes by ourselves, sometimes with friends. Have we encountered problems - you bet - were they handled by staff at the resorts we were at - you bet - sometimes not quite the way we envisioned, but in the end we were happy. Which I must say, EVERY SINGLE TIME WE HAVE BEEN TO CUBA, WE HAVE BEEN HAPPY TO THE EXTREME! Thanks to all of the Cuban people for at times putting up with unreasonable expectations of the people you are welcoming into your country - your country fills my heart and soul!