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Sol Rio de Luna y Mares room requests

Peebles, United...
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16 posts
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Sol Rio de Luna y Mares room requests

Hi me and my girlfriend are going to the resort in June and we were wondering if anyone had an email addy so we could maybe request a room with a sea view. Do you think this is possible or do we have to take what we are given? Thanks

Nova Scotia
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51 posts
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1. Re: Sol Rio de Luna y Mares room requests

sol.rio.luna.mares@solmelia.com is the email address.You can request an ocean view room.They are more money,but worth it!!

London, Canada
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833 posts
21 reviews
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2. Re: Sol Rio de Luna y Mares room requests

They are very cooperative in trying to help you. Try emailing Zulema Hernandez at client services. Good luck.

bodas.srm@solmeliacuba.com

Peebles, United...
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16 posts
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3. Re: Sol Rio de Luna y Mares room requests

Thanks very much i dont really want to pay extra but if i can get it for the same price it would be handy

Peebles, United...
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16 posts
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4. Re: Sol Rio de Luna y Mares room requests

I have emailed that bottom email addy but had no reply yet. Hopefully hear back soon

owen sound
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231 posts
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5. Re: Sol Rio de Luna y Mares room requests

try one of these email addy's

Sol Río De Luna y Mares

Playa esmeralda - Crta. De Guardalavaca Holguin, CUBA

Tel: (53) 24 430060- Fax: (53) 24 430065

E-mail: sol.rio.luna.mares@solmelia.com

E-mail: jefe.reservas.srm@solmeliacuba.com

Website: solmelia.com/solNew/…5887

Toronto
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822 posts
92 reviews
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6. Re: Sol Rio de Luna y Mares room requests

Brian,

not unusual not to get a reply, but be assured message was received.

Print a copy of your email and bring it with you, in the unlikely event they can't find your request.

Great resort, you'll love it

UK
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53 posts
47 reviews
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7. Re: Sol Rio de Luna y Mares room requests

I did email them before my holidays and even got reply, email was jefe.cac.srm@solmeliacuba.com

Zuolema is really best person to talk to, even when you are there. You need anything talk to her, she will make sure that all you needs are met. She is very nice and professional person.

Have a nice holidays

London, Canada
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833 posts
21 reviews
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8. Re: Sol Rio de Luna y Mares room requests

I couldn't agree more. Zulema is fantastic.

Newfoundland
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15 posts
2 reviews
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9. Re: Sol Rio de Luna y Mares room requests

Zulema is definately the best person to email. She would email me back within a couple of hours. There were 6 of us travelling (3 couples) and we requested ocean view rooms and wanted to have all three rooms side by side and that is exactly what we received at no cost. Zulema Hernandez is amazing!

London
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9 posts
1 review
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10. Re: Sol Rio de Luna y Mares room requests

Me and my boyfriend are going to SRLM next Tuesday and I thought that I can email them to request ocean view room but with no extra cost (emailed it on Tuesday). I received reply today from Zulema saying that she will do her very best to offer us what we want. She couldn't promise too much because it depends on the availability (which is fair enough). Although I don't know her in person she seems like a lovely person who genuinely wants to help. I was nicely surprised when I read her email this morning. To be honest I wasn't expecting to get any reply. It's nice to know that they care, even if they won't be able to do it.