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“Just love it!”
Review of LATAM Airlines


Reviewed 4 weeks ago via mobile

From price to service, the absolute one of the best airlines so far... It was our first time flying LATAM GROUP (from Auckland to Sydney). Everyone we encountered with the airline was great. Comfortable seats, spacious legroom, great entertainment selection and delicious food. For sure it was on schedule. Will do this again for sure!Just love it!

2  Thank Iovetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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116 - 120 of 26,264 reviews

Reviewed 4 weeks ago

Latam is a genuine airline and treat their economy class passengers in a humane manner, unlike Qatar airlines. LATAM owns up to their mistakes and accommodate to your needs in a reasonable manner. For example, there was an issue with how my return flight was generated by American Airlines, even though American Airlines said there is nothing they can do, even though it was their flight, LATAM airlines fixed the issue: They put me on the next flight and gave me a voucher to stay at a near by hotel, plus food and transportation.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank LucyChile2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Our flight from Cusco to Miami was possibly the worst we have ever had.

Firstly you could not check in online, or pre book seats, and when we did check in we could not sit together. Fortunately we asked someone if they would swap, so at least we were only an aisle apart.

Secondly they had no record of our preselected special meals. Both vegetarian, my wife also gluten-free.

When they eventually found something I could eat it was cold and very bland.
Their dismissive attitude to my wife’s allergy was awful.

We had no choice to fly with Latam, which was a shame, as I’ll never fly with them again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank davidcapstick40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Flight crew offered to check carry-on baggage at no extra cost at the gate (which is very good because LATAM charges for every checked bag on domestic flights within Brazil). Flight departed on time and arrived on time.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Edward D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

It was a good fly and the tripulation was very kindly, the duty free sale has not all the items offered in the sale book.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Ramón Osvaldo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC