One of the worst experiences ever , if you are an Arab or you have an Arabic name or your are a Muslim don't even think to fly with company like this , your luggage won't arrive to your destination for more than 3 days , you are not allowed to carry any small bag or anything else with you to the airplane because of security reasons , they will take you after to special room and they will ask you even to put your pants off!! you won't have any time to buy from the duty free , the security will be with you all the time until they make sure that you are at the airplane , every time you will ask them for a reason they will tell you this is the instructions we can't give you any details , they took my phone with no reason and they said that i'm gonna have it when we will arrive to tel aviv airport , the manager did tell us that he is gonna put our luggage by him self to the airplane and we will have them without any delay , when we did arrive , our baggage didn't arrive also our handbags and my phone , we went to ask they told us that they are still there in tbilisi airport and till now we didn't have any thing yet!!
my phone no one's know about it !!
customer service won't help you , don't even try to call they because it is a waste of your time .
I wish everyone will learn from my mistake