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“Excellent fast service”
Review of Loganair


Reviewed 1 July 2018 via mobile

We flew out from Inverness on a Tuesday to Bergen, and back the following Tuesday. The service was fast, efficient, and the cabin crew extremely helpful. If there is any criticism at all, then perhaps the check in desk at Bergen could be a bit quicker. There is no point in trying to check in any earlier that two hours before departure as you won't be able to find a check-in desk open. When it did open, the staff seemed torn between their check-in and other customer service duties. This is something perhaps not entirely under the control of Loganair, but is maybe something they can monitor to make sure that it does not detract from an otherwise excellent service. And as for Bergen itself, well worth a visit. Or two!

Date of travel: July 2018
    • Seat comfort
    • Customer service
    • Legroom
    • Value for money
Thank 630alasdairj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (663)
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629 - 633 of 663 reviews

Reviewed 30 June 2018

Very helpful at check in. Due to urgency of flight had not re-booked wheelchair transfer. This was done without any effort. Transfer smooth as was boarding .Enjoyed the humour from Pilot prior to departure Very unexpected but nice touch. Same detail given to return flight.
Criticism was cost of flight £487.00. This is a flight which is classed as internal. Shetland is a Scottish Island. Should be less expensive. I could fly to Australia for this money. The big criticism is the noise. If you do not have a headache before you fly you will have a serious one on arrival.

Date of travel: June 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank Jessie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 June 2018

Punctual, pleasant cabin staff, comfortable seat, free refreshments, no extra charge for hold baggage.

Date of travel: June 2018
1  Thank J0ly0nG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 June 2018 via mobile

Our flight was delayed - we hung around for ages with no information. Then we were told that the flight was 13 kilos overweight which would cause a problem taking off due to the unusually hot weather, and that they would have to offload luggage or a passenger. I understand the problem, but really - 13 kilos? There is probably a 10% (or 15% for 20%) margin for error. If it is so sensitive, they should weigh the passengers. The “average” weight of male and female passengers must be so different from what actually boards the flight ... what if the 30 or so passengers are all rugby players? Anyway, our flight was over an hour late in the end while they faffed around offloading one bag. Seems crazy to me - if there really was a risk they should have offloaded a passenger or two.

Date of travel: June 2018
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
2  Thank ninabailey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 June 2018

You book with Loganair, what you get is an Embraer 145 jet operated by BMI which whisks you to Manchester in 55 minutes in reasonable comfort, free tea and biscuits, and lands 25 minutes ahead of schedule. Brilliant!!

Date of travel: June 2018
Thank Winston B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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