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Been cruising since 1978 and have lost count of the amount of cruises I have been on and what lines. Some were Norwegian, Royal, Disney, Commodore, Dolphin, Celebration and Carnival. This was the first Carnival cruise and ship we have been on since 2015. We had been loyal to NCL since then and we were a little apprehensive about the Horizon based on some of the reviews. But we did get a great deal on a 8 night southern cruise and we took our son on his graduation cruise from college.

But with that being said, I must admit, this was an amazing 8 day cruise and we could have not been happier. We had an one interior room and one Spa Balcony on the 11th floor. The interior on the 9th floor, I thought was very spacious and larger than some I had seen on NCL. The Spa Balcony we found to be very spacious and had tons of storage. It seemed much larger than the last balcony we had on NCL also. Our room steward Gede was amazing and extremely helpful, and got us anything we needed. His animal towels were always appreciated, and he was always extremely kind and friendly. The robes and slippers were greatly appreciated.

We knew in advance that the Skyride would not be working prior to our sailing. Even though it was a great disappointment, we did not let this impact our opinion of our cruise. We did the on line check in and we were shocked how easy it was when we got to the port. We were supposed to check in at 12:30 PM but we arrived early and we just were directed to a sitting area. At 10:30 AM we were called to board and did not have to check in anywhere like with other cruise lines. They took our picture as we boarded the ship and we picked up our keys at our room. No hassle, no waiting, right on and we were eating by 11 AM at the buffet.

Even though most people complain about the smart elevators, we found them to be very good and they eliminated wait times. The biggest problem with the smart elevators is the guest who do not understand how they operate and do not follow the very simple procedures to operate them. That in my opinion is what causes the delays in the operations of the smart elevators.

We never had an issue at the breakfast or lunch buffets, even though the ship was full. The biggest lines were at the omelette lines, but that is to be expected. We never had an issue finding seating, only sometimes it was a little warm in the dining room area. The deli had great sandwiches, the Guy Burgers were great and we recommend the lunch BBQ on the outside deck of the 5th floor.

We did dine at your time dining and we really liked how it worked. Joel and his team made our dining experince extremely wonderful. They always remembered our names and what we may or may not be drinking. If they knew we were trying to get to a show, they always pushed to get us out as quickly as possible.

We thoroughly enjoyed the upgraded bathroom amenities in the Spa Balcony and we loved the Thermal Suites area. The fitness center was well equipped and only busy at certain times. We did take advantage of a spa treatment and it was well worth the time and cost. It will be very hard to book Carnival again and not get a Spa Balcony.

We loved all of the comedians at the comedy club especially BT and Macio. The shows in the main theater were fantastic, the sport bar was great and we really like all of the entertainment on the ship.

But the best part of this cruise without a doubt, was the cruise staff and the Cruise Director. I had been convinced since our days with NCL that Tyler Gray was the best Cruise Director I had ever seen from NCL. But now without a shadow of a doubt, Jonathan "Cookie" Adams, now is our favorite Cruise Director of all time. First and foremost, Cousin Cookie makes you feel like you are part of his family and part of the Carnival Cruise Line Family. It takes a very special person to make you feel that way.

His team of Leo and Gerry with a G, and the others went out of there way to make you feel welcomed and that you mattered. They all were very approachable and they were always out and about and extremely visible through the entire cruise. Cousin Cookie was extremely funny and very entertaining whether it was at his daily show or just seeing him out and about on the ship.

Cousin Cookie you usually saw either getting off or coming back on to the ship. His White Party was absolutely fantastic, and he was amazing at his Groove For St. Jude deck event. First it was extremely hot that day it occurred on, and the cruise staff and the entertainers were working hard to raise money for St. Jude's. Not only was Jonathan "Cookie" Adams doing everything he could on the microphone to raise money for St.Jude's. He also was taking care of his team, and the entertainers. He busted open a case of bottled water, and took each team member and each entertainer a bottle of water during this very hot day.

This my friends is a true leader of people, and a very caring person. We did take the time to let Jonathan know how we felt and thanked him for a wonderful 8 day vacation. It was an honor to watch him do what he does, and Carnival is lucky to have someone who is so engaging with the guest and his team.

As we departed the ship we did see Gerry with a G and thanked him for a wonderful time. To our surprise, Cousin Cookie was at the main exit of the ship and we got a chance to again thank him and say our goodbyes. We cannot recommend the Carnival Horizon enough, and we have already booked a cruise on Carnival for the Mardi Gras. We are now looking at 2020 for a return to the Horizon to see our new friend and family member Cousin Cookie.
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Sail Date: September 2019
Cabin Type: Balcony
Type of Trip:
Destination: Caribbean
Cabin
Dining
Service
Pools & Sundecks
Onboard Activities
Entertainment
Value
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Carnival Horizon

65 reviews
Traveller (314)
Common Areas (1,660)
Dining and Bars (999)
Itineraries for this ship
Itinerary
6 Night Cruise to the Western Caribbean
Departure date
Sunday, 19/01/20
Route
Miami, Ocho Rios, Grand Cayman (Georgetown), Cozumel, Miami
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Overview

About
Passengers: 3,960   |   Crew: 1,450
Passengers to crew: 2.73:1
Passengers to space: 34.1:1
Launched: 2018   

Decks

  • Deck 1
  • Deck 2
  • Deck 3
  • Deck 4
  • Deck 5
  • Deck 6
Additional decks
Deck 1 layout
Cabins
  Interior (4B)  
  Porthole (PT)  
  Ocean View (6A)  
  Deluxe Ocean View (6M)  
  Interior (4A)  
  Deluxe Ocean View (6L)  
  Interior Upper/Lower (1A)  
 

Cabins

    Balcony
    Cabin size: 185 - 260 sq. ft.
    Connected rooms: 174
    Accessible rooms: 27
    Maximum passengers: 4
    Number of cabins: 887

    Activities & Entertainment

    Activities (43)
    • Art Auction
    • Bingo*
    • Cloud 9 Spa Treatment Rooms*
    • Cloud 9 Spa Treatment Rooms*
    • Dance Classes
    • Deck Parties
    • Disco
    • Dr. Seuss WaterWorks
    • Evening Kids Programs*
    • Family Harbor Lounge
    • Fitness Center
    • Fitness Classes*
    • Green Eggs n Ham Breakfast*
    • Groove For St. Jude*
    • Ice Carving Demonstrations
    • Karaoke
    • Library Outside
    • Lip Sync Battle
    • Outdoor Playground
    • Photo Portraits*
    • Relax Room
    • Sauna
    • Sauna
    • Seuss-A-Palooza Parade & Storytime
    • Shops
    • SkyCourt
    • SkyFitness
    • SkyGreens
    • SkyRide
    • SkyTrack
    • Spa Parties*
    • SportSquare
    • The Clubhouse
    • The Salon*
    • Thermal Suites*
    • Trivia
    • White Party
    • Wine Tasting*
    • Camp Ocean
    • Circle C
    • Club O2
    • Dr. Seuss Bookville
    • SkyCourse
    Entertainment (15)
    • Comedy Shows
    • Horizon Casino*
    • IMAX Theatre*
    • IMAX Theatre*
    • IMAX Theatre*
    • Limelight Lounge
    • Liquid Lounge
    • Liquid Lounge
    • Live Nightly Music
    • Outdoor Movies
    • Piano Bar
    • Video Arcade*
    • Thrill Theater*
    • Carnival Seaside Theater
    • Carnival Multiplex*
    Dining (32)
    • Horizons Restaurant - American
    • Horizons Restaurant - American
    • Reflections Restaurant - American
    • Ji Ji Asian Kitchen - Asian*
    • Horizon Lobby and Bar - Atrium Bar*
    • Plaza Bar - Atrium Bar*
    • Cherry On Top - Candies*
    • Cherry On Top Outdoor Area - Candy*
    • Fat Jimmy's C-Side BBQ - Casual
    • Lido Marketplace - Casual
    • JavaBlue Café - Coffee & Pastries*
    • Havana Bar - Cuban-themed bar*
    • Guy's Burger Joint - Fast Food
    • Chef's Table - Gourmet*
    • Cucina del Capitano - italian*
    • Bonsai Sushi - Japanese*
    • Bonsai Sushi Outdoor Dining - Japanese*
    • Taste Bar - Light Bites
    • Alchemy Bar - Martini Bar*
    • BlueIguana Cantina - Mexican
    • Shake Spot - Milkshakes*
    • Piano Bar 88 - Piano Bar*
    • Pizzeria del Capitano - Pizza
    • BlueIguana Tequila Bar - Pool Bar*
    • RedFrog Rum Bar - Pool Bar*
    • Tides Bar - Pool Bar*
    • Serenity Bar - Quiet Bar*
    • Fresh Creations - Salad Bar
    • Seafood Shack - Seafood*
    • Sports Bar - Sports Bar*
    • Fahrenheit 555 Steakhouse - Steakhouse*
    • Fahrenheit 555 Steakhouse Outdoor Dining - Steakhouse*
    * May require additional fees
    Traveller rating
    • 30
    • 18
    • 9
    • 6
    • 2
    Time of year
    Language
    • Filter
    • English
    After being on 3 previous Carnival Cruises in the last few years, {2 times on Carnival Ecstasy and 1 time Carnival Conquest} we were really excited to enjoy the newer and more luxurious Carnival Horizon, especially since we had spent the extra money for the upgraded Havana
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    My first time on this ship & the largest so far. Loved the new elevators, good food, much to explore on board. Pixels was great. Ports I have never seen before. Aruba is beautiful.
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    What a beautiful HUGE ship! I have been on other cruises before but this was the best so far! I wish I did a longer cruise because I didn't get to really explore the whole ship. I will definitely go on the Horizon ASAP! The food and entertainment were TOP NOTCH! :)
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    This is one of the nicest ships I have been on. It is well maintained and the staff treat you like royalty. There is plenty to do for any age. Lots of activities and awesome cruise director!
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    I really enjoyed this cruise, this ship is new and is beautiful had many activities and places to eat whatever you want. the only thing is the tiles at LIdo are slippery, but the rest my stateroom made me feel care, attend and love. Thank you Oscar for everything.
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    Upcoming Itineraries

    Itinerary
    6 Night Cruise to the Western Caribbean
    Departure date
    Sunday, 19/01/20
    The map for this itinerary is not available at this time.
    Itinerary
    Prices are cruise only, per person, double occupancy, and are provided by our partners. Taxes, fees and port expenses are not included. Fuel supplements may apply. Availability of prices is subject to the supplier’s pricing availability.