We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Travel to Ireland”
Review of Air Canada


Reviewed 4 weeks ago

Overall the boarding and deplaning etc was a pleasant experience and no issues experienced.
The staff were friendly and customer focused.
Meals could improve but they also had a shortage of choices based on what everyone was looking for so this should be addressed especially when you are paying additional money to upgrade. Your food choice should be available.

Other negative that needs to definitely improve is baggage claim at Toronto airport - this is always a nightmare - especially on the wait times. We waiting for over 40 mins on our bags to come out and thats even after coming out of customers, which is ridiculous.

Other issue experienced on Air Canada is you have priority and it's labelled priority but yet other bags that don't have priority, come out first? How does this make sense?

This whole process needs to improve.

I didn't have any of those issues at Dublin airport. By the time I deplaned in Dublin airport and got to the baggage claim, my bag was one of the first out.

This never happens at the Toronto airport.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ShazFay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (14,741)
Traveller rating
Traveller type
Time of year
Language
  • More languages

601 - 605 of 14,741 reviews

Reviewed 4 weeks ago

Group of 10, all great seats. No issues. Beautiful views over the mountains and valleys. Even the clouds were awesome. Good service and on time.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank debbraoltz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Took them over 2 months to send a check. We paid $300 (receipt was attached) for car rental to get home a check they send was in amount of $150. Stay away.

Thank pavel816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Service was better than I'd had in the past with Air Canada. the flight home we paid extra to have premium plus sets...well worth it.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 38_countries_so_far
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

My wife and I recently flew AC for the first time. What a great experience from checkin to the lounge to the flight to arrival. We have now had two additional flights and the experience has been the same Well done Air Canada - we will be back!

Thank Tony Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC