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“A bit expensive but great diresct flight”
Review of Air Canada


Reviewed 3 weeks ago

It is an expensive flight but it is the only direct flight. I have taken other connecting flights and almost always have issues. Flight has always been on time & great staff. The amount of time it saves is worth the extra cost.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Dave N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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447 - 451 of 14,624 reviews

Reviewed 3 weeks ago

My friend's luggage was completely destroyed and didn't get a refund. Terrible "entertainment" selection. Food was not good and many things were not included in a long flight. Simply put, terrible.

1  Thank emanuelmaciastorres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Air Canada staff members on the ground and in the air were friendly and very helpful. Seating on Roque flights is too tightly spaced. Air Canada administrators would be well advised to consider the advantages of more seats, hence more revenue, against the bad publicity that is commonly heard about the constricted passenger space.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Nelson F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

First time of travelling with Air Canada and I will not rush to use them again. Although the flight was fine, the seats reasonably comfortable and the entertainment good, that was it for good points.
The food was awful, the worst I have had on an airline for many many years, and the staff were so disinterested we felt we were really an inconvenience to them by being there.
They didn't do a pre flight safety check to make sure belts were fastened and chair backs and tables up, neither was there any flight updates from the cockpit, as in we are now flying at 30,000 feet or we are now approaching Toronto etc.
They never smiled when giving out drinks or meals (perhaps they knew how bad it was) and they never made eye contact with anyone when we were leaving. I have always made a point of saying goodbye and thank you as I am leaving a plane but not this time as no one was looking.
Really disappointed.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank lovetoholiday2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Air Canada looked after us well on our flight to Montreal, we arrived rested and refreshed and ready for the F1 Grand Prix we had booked to see.

We also used their internal airline to flight to Kingston for the second leg of our holiday and this was equally as professional and pleasurable

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC