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“Good service”
Review of Air France


Reviewed 25 June 2018 via mobile

Punctual, good service from check in till boarding the flight team are very courteous, the plane clean except for a problem with the sink in the toilet

Thank brightstar777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,457 - 1,461 of 22,877 reviews

Reviewed 25 June 2018

We arrived from Geneva to Paris for a transfer to Detroit only to find the flight canceled. The customer service personnel took almost 3 hours with our group leader to finally get our group rebooked on flights the next day, 22 June 2018. They did provide overnight accommodations and meals until our flight the next day.

This is not the first time I have had delays on Air France. This is the third time just in 2018. Previously, on a trip to Costa Rica, from DTW to San Jose through Toronto, we were delayed for several hours both ways from Toronto to San Jose and back.

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3  Thank jimjobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

We flew this airline roundtrip Mexico City to Paris. Other than flight delays and slow logistics to board, everything is really excellent. Its an amazing plane, good food, very clean, really good staff. We really loved it.

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Thank JesusFK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

Flight overall not bad, except seats not very comfortable and Paris airport useless, in the part we had to use both ways could not get a proper meal, you had to use a machine for a sandwich or a coffee shop, we used the later, a sandwich each and cold soft drink £20 another rip off just like rest of Paris, avoid going through Paris airport, we would not do it again, go via Frankfurt on Lufthansa, much better service through out with the airline and airport.

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    • In-flight entertainment (WiFi, TV, films)
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Thank fcsandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

I have tried so many airlines, Air France by far is one of the best.
Economy class have large seats and good legroom. Staff is friendly and helpful.
I love their on board entertainment.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Nony Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC