Arrived at Newark airport and went to lounge as we had several hours to wait. Refused entry even though we had paid business class fares. Reasons were because we were not gold members of Star Alliance we were only silver. Air New Zealand it took me quite a while to come back to you, you have failed again, what happened to the best airline in the world status, down the tubes as far as I’m concerned. Do you advertise this fact for your flyers?? We were tired and hungry and the lounge was really inviting to us, really disappointed in you. Flyers be sure you get the facts before you leave NZ may save you some embarrassment . Is this the case in other countries with star alliance ? You need to advise your customers.