We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Maui Trip”
Review of Alaska Airlines


Reviewed 3 weeks ago

Good customer service in flight. They make you feel comfortable and the flight attendants were very helpful. My only complaint that you have to buy for their on flight movies, i.e pay for the tablet to watch a movie. No free movies unless you download a gogo entertainment and sometimes it works and sometime it doesn't.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ReeseUy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (8,709)
Traveller rating
Traveller type
Time of year
Language
  • More languages

440 - 444 of 8,709 reviews

Reviewed 3 weeks ago

We always fly Alaska Airlines. Their customer service is excellent, friendly and very helpful. The best airlines.

Thank BECKY B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

It is a small flight. But over all good average good service. Cabin crews are nice and friendly, which is very important.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank prateema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

6 AM departure left on time.
Friendly service.
Full plane.
Tight seating.
Arrived a bit early
Looked forward to continuing to Juneau with connection.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Afoodie65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I was pretty happy with Alaska. This was my first time flying with them. Loved that they offer in flight wifi and free movies. They also have USB charging stations on the back of each seat. The flight attendants were polite. Of course my only gripe about any airline is that the seats are too small so you're constantly trying not to bump your neighbor. But I'd definitely fly with them again.

Thank Megan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC