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“Very kind flight attendants”
Review of Alaska Airlines


Reviewed 3 weeks ago

The airport delayed our flight and many of us had tight connections. Our two flight attendants were very kind, kept everyone calm and went above and beyond to help passengers. They kept people up-to-date on the status of their connecting flights and ensured those with the tightest connection disembarked first. Plus, in addition to your usual choice of complementary juice or pop, you can also choose wine or beer!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jaclyn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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277 - 281 of 10,508 reviews

Reviewed 3 weeks ago

My friend and I were supposed to fly Alaska on a Monday morning, leaving SFO at 9:30. The flight deplaned and we were told there was a problem. After waiting an hour, we were given the choice of going to Delta to making our connection, or continued waiting. We did go Delta, and they had a problem too. Alaska waited way too long to get a sub. plane. We received nothing for our trouble.

Thank Greg J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Very convenient flight offered daily with non-stop service to ABQ. If you plan well you can get a good fare too. Flight was delayed a few times due to "paperwork" which is a management/man made reason for delay that can be frustrating.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank tridentpm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Took Alaska Air on our flight from Detroit to Seattle (3.5 hr layover) and then continued onto Fairbanks, Alaska. There wasn't anything that made this airline stand out from any other airline. In fact, there were a few things that they lacked. First was their food service. The beverages were your standard Coke products, but their snack offering were the Biscoff cookies, however in comparison to Delta's cookies offered, these were half the size. It was a two bite affair and the package was gone. On a 4+ hour flight on both legs, it would make sense that you'd offer a slightly larger snack. Also they never came back through the cabin to offer any other snacks or drinks, just water. Again on flights that long other airlines will do their food service a second time or at least come back and ask if you want another snack or drink. Also there weren't individual TVs to view movies, rather you had to use your own device and log into their wi-fi and get onto the site to view movies. That was a huge disappointment. So glad I brought a book instead to keep me entertained. Not sure that I'd fly again with this airline unless their rates were significantly cheaper than another airline.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank JenG1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

It was our first time with alaska airlines and it was very good. everything went well the crew was friendly and helpful.

Thank yadavkirti00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC