We decided to use some air miles and enjoy the 4hr flight to Tenerife in Business.
Whilst BA have detuned the business class experience somewhat by removing the extra legroom, there is still a better feeling of space with the middle seat unoccupied and replaced by a slot in table. The crew were superb, the service prompt and plentiful with the drinks but for the me the biggest surprise was the quality of the in flight meal - it was excellent and very tasty!! I was more than happy when the same selection was offered on the return trip.
The elements that weren't so good were on the ground in Gatwick. The Number 1 Lounge is pitiful and a disgrace as a Business Lounge. It is overcrowded, the food is poor and 3 toilets between a couple of hundred travellers is not good at all. In addition, we had an hour delay and the communication between the groundstaff and passengers was very poor. Even after the delay strtched beyond an hour when asked the gate staff just told passengers to sit down and got on with their chatting and joking - no attempt was made to give us an update.
In reviewing the flight, this was 5* the ground element airside was 1*!